Customer Testimonials

ISE Fire provides comprehensive fire protection solutions for your business. Our services include fire extinguishers, fire alarms, routine maintenance, and fire safety training tailored for your environment.

If our accreditations with BAFE (SP101 and SP203-1), ISO 9001 registration, and FIA (Fire Industry Association) CIS Certification are not compelling enough: just check out what our customers have to say!

Already work with us? Submit your feedback here!

Shaun Norris
Jesus College

I would also like to express my thanks for Bevan being so helpful on his visit earlier this week and ensuring all our requirements were met, it was a pleasure having him on site and look forward to seeing him November for our annual service, should we not see him before.

 

Scott Andrews
Triplar Ltd

I would just like to say that Ashley and Paul were marvellous today, they were a calming influence and were so professional and friendly. We can't thank you and them so much for what they have done today.

 

Reg Patel
Heartly Care

I would like to highlight how wonderful my service installation went this morning. Jordan, who came over to my care home, is a fantastic brand ambassador for ISE Fire! He carried out his work without issue and was very informative of any questions I asked him.

Personally running my own business for over 15 years, I would say I have never met a young man like Jordan, who was so pleasant and polite. He spoke very highly of his colleagues in and out of the office mentioning how supportive they have been during his first six months of working for ISE Fire.

I hope people like Jordan stay within your business for a very long time as it makes my job easier knowing that you have such brilliant staff. To be honest in fact since using ISE Fire since last year all the girls in the office have been fantastic and very helpful when dealing with any enquiries or bookings I may have.

Keep up the great work!

 

Paul Smith
Bedford School

We have a large complicated site spread over many buildings. ISE provided us with skilled, friendly engineers who completed their works efficiently with minimum disruption to our school. Both Jordan & Bevan are a credit to your company.

 

Trish Davis
Wakefield Lodge Estate

We have used ISE Fire for our Fire Extinguisher servicing for some years. We like to have Phil Smith (engineer) to carry this out for us, he is friendly, professional, and ensures he services all extinguisher throughout the whole site (which has many different buildings) in a very efficient manor. We wouldn't use anyone else.

 

Michael Gray
Proact Medical - Corby

Many thanks for the Fire Risk Assessment Reports for both area’s.

My thanks to Sarah and Jim for coming, they were extremely helpful and gave me help with any questions I had on the day.

 

Kevin Hurdsfield
Jokey UK

We recently opened our new site in Corby: ISE provided us with new fire extinguisher throughout and a comprehensive fire risk assessment. We are very pleased with both services provided, reasonable prices and very good service.

 

Nicola Smith
Barry Primary School

We are really impressed with how well our new fire alarm system has been installed. Thank you to Jack and Nigel for your support throughout the project, happy to give a recommendation to any potential customers.

 

Wellingborough Golf Club

Thank you to ISE Fire and Harvey for the recent Staff Fire Warden Training.

The training sessions had the right mix of theory and—as well organised and delivered by Harvey which made for an enjoyable and informative course.

 

Gavin Hill
Falcon Hotel, Castle Ashby

We used ISE Fire for our fire extinguisher service. Andy Stearn our engineer was friendly, helpful, very organized and the ISE office team always quick to respond. We would recommend this company for their services.

 

Alex Innard
Apograph Ltd., Market Harborough

Apograph has used ISE Fire Products for fire extinguisher provision and servicing for over ten years. The team at ISE provide great customer service, always attend on time and have a great service that gives me confidence that our workplace is compliant with fire regulations as they change. I wouldn’t hesitate to recommend ISE Fire Products to businesses looking to place their fire protection services.

 

Peter Holmes
Age UK - Milton Keynes

It has been a pleasure working with ISE Fire.

Their engineers and office staff are all very responsive and we’ve had excellent service all round  for our Fire Alarm system and Fire Extinguishers.

 

Richard Smith
Solden Hill House

ISE have been serving our Fire Alarm System since 2010.

We have had the same engineer, Paul, in that time. He is very good technically, friendly and helpful and has led projects to install / upgrade our Fire Alarm, meeting the deadlines set and providing very reliable systems.

ISE are always quick to respond to any emergency call outs required.

 

Lindsey Swain
Energy Store (Northampton)

We have recently used ISE for our 1st service of our Fire Alarm and fitting new fire extinguishers.

We are ‘over the moon’ with the service we received – prompt, efficient and excellent engineers.

 

John Moon
Fosseway Freight (Leicester)

We used ISE Fire to install Fire Extinguishers at both our sites and they continue to service these annually to a very high standard.

The office staff and the engineers are always helpful and do an excellent job.

 

Jason Ghayour
Eddisons incorporating Budworth Harcastle (Kettering)

We use ISE Fire for servicing and testing of our fire alarm systems throughout Northamptonshire.

Their engineers are experienced, reliable and always willing to help. They are very responsive for emergency call outs – always on hand!

 

Ashleigh Allen
Buckingham University

ISE are always available to contact with friendly, helpful, professional staff.

They have been serving our Fire Extinguishers for several years and always arrange a convenient time for the service ahead of the visit, with the same engineer who knows our site. 

He is always extremely helpful, knowledgeable and organised.

We are very happy with all they do for us !

 

Kevin Odell
Wellingborough Old Grammarians

ISE have been servicing our fire extinguishers, fire alarm system and emergency lights for many years now, at both our sites, to a very high standard.

Engineers are prompt to respond to our requests and are always extremely professional in all they do, they explain everything to us ...keep up the good work guys!!

 

Kathryn Smith
Cheaney Court Nursing Home

We have used ISE Fire Products & Services for Fire Warden Training for the past 3 years and will continue to do so. They provide an efficient, friendly service, tailored to our needs. I would recommend ISE Fire for training along with fire extinguisher/alarm servicing.

 

Andrew Morphet
Synergy Property Services

Many thanks for arranging for your engineer to visit today.

He was very helpful and we feel more confident now.

 

Heidi Economou
Burton Latimer Library

Just wanted to send a big Thank you to Harvey for the training he delivered this afternoon. Staff and volunteers had a great time and learned a lot, so a win win.

 

Jason
Desborough Services Club

Please pass on our thanks to Harvey for coming out to us and providing such a professional and efficient service.

 

Pam Longhurst
Hi Sell Direct - St Ives and Gamlingay

We first used ISE Fire in 2021 for servicing our fire alarms, fire extinguishers and emergency lights. We have been very pleased with the level of service provided and the work is planned and booked in very efficiently. ISE are an easy company to deal with and very responsive.

 

Ashley Scott
Cottingham School

We are very pleased with the way ISE Fire installed our new L2 Addressable Fire Alarm System. Engineers were professional, efficient, tidy and friendly.

 

Tina Mulder
AC PLC - Bedford

We recently used ISE Fire for the service of our Fire Alarm system and Emergency lighting. We are very happy with the service, the engineer was experienced, knowledgeable and helpful.

 

Petria Kuomi
BASEC - Milton Keynes

We contacted ISE Fire for an Emergency Fire Alarm Call out visit, this was organised very quickly, with the engineer visiting and solving the problem within hours.

 

David Hopkin
Coca-Cola

We have been using ISE Fire for many years to service our fire extinguishers. Their staff have always been professional and adhere to all site rules as they complete their work in a very safe manner. Any equipment failures are reported immediately and a suggestion for improvement is always readily available. All documentation is provided in a timely manner, and both the engineers and office staff have been very helpful in working with us to improve the range of extinguishers we have on site. The use of an extinguisher training course has been trained out to all our fire wardens, who now have a depth of knowledge on what type of extinguisher should be used for each type of fire, i.e. electrical, oil. I have since recommend ISE to other depots within our network, and would strongly recommend them in the future.

 

Philip Lisseman
Bosworth College

My personal thanks to you, Harvey, Paul, and the rest of your team for all of your support, and professionalism this past year.

 

Formwise Bathrooms

Many thanks for the annual service today on our Fire Extinguishers.

This was carried out very professionally and the Engineer came across polite and friendly while doing a great job.

Keep up the good work.

 

Berry Global, Corby
Fire Training Course 

Today’s course was awesome! I really liked Harvey’s approach and how he clearly taught us.

 

Emilie Walton
Hertford College, Oxford

Just wanted to say a massive thank you very much for delivering such fantastic training. Everyone that I have spoken to, have given you and the training, rave reviews. It is not often that we get the thumbs up from everyone but we certainly did today.

It has had the desired effect in raising awareness, so much so people have commented that they have for the first time noticed where the fire extinguishers are and what type they are!

 

Adam Hawksley
Two Birds Gin

Absolutely can't fault process, willingness and assertiveness of your staff today on site for our fire extinguisher installation and fire alarm system maintenance servicing. 

 

Greg Stout
Warners Distillery

We recently used ISE FIRE for the 1st time for:

• Fire Alarm service and updating the system

• Emergency Light Inspection

• Fire Extinguisher installation and servicing

• Fire Risk Assessment

• And Fire Warden Training

I have been pleased with all the services provided and look forward to working with ISE in the future.

 

David Roche
Worcester College

Thank you for the fantastic service we received in June by Bevan.

 

Victoria Grimmitt
Lamport Hall

Thank you for arranging the fire extinguisher training on Friday, it was most helpful and informative and Harvey was a brilliant tutor.

 

David Bignall
CLM Fleet Management

We have used ISE Fire to service our extinguishers for a number of years and have always been very pleased with the professionalism and efficiency with their processes.

Engineer Andy Stearn deserve a special mention as he attends our sites on most occasions and is always very helpful, efficient and represents the company very well.

Thank you for your continued support in making the premises safe.

 

Mark
Towers Health & Racquets Club

I have been using ISE Fire for the servicing of our fire extinguishers and emergency lighting here at Towers Health & Racquets Club since we opened four years ago. My experience of the company is work is always booked in advance, We receive a very high level of service with friendly engineers who are also compliant with all the health and safety legislation. Deidre and Bev in the office are very quick and efficient in dealing with enquiries and couldn’t be more helpful. Therefore, I would have no hesitation in recommending ISE Fire and I am sure you will receive the same level of service that I have continually received in my position as Maintenance Manager here at Towers Health & Racquets Club.

 

Fran Hedges
Wootton Park School

ISE fire have provided us with an outstanding service and always had very quick response times to our queries. As we have now moved into our brand new building having their expertise on site to ensure we are compliant was incredibly beneficial. It also helps when the engineers are really lovely too!

 

Ann Waters
Brook Health Care Centre

ISE New fire alarm system June 2020

We had a new fire alarm system installed at The Silverstone Branch Surgery in June. The 2 men worked for 3 days in a busy GP practice and completed the task exceptionally well. They worked without disturbing the staff and patients, whilst considering the extreme difficulties with the Corona Virus precautions as well.

The work was completed on time and all cleared and tidy when they left.

The staff said the 2 engineers were very pleasant and they didn’t know they were there!

Nigel at head office coordinated the work well and was always easy to contact. I would recommend the company to anyone.

 

David Moore
Nodex Enterprises

I would highly recommend using Ise Fire, I was in urgent need on a fire risk assessment certificate and the company were very helpful in helping me obtain the required certificate. A representative visited our premises and serviced the fire alarm and fire extinguishers, followed by a visit from a fire risk Assessor, Sarah Brown, who conducted the necessary checks to issue the certificate. To summarise, the staff were very helpful and it is great piece of mind to know my building & tenants are safe and secure. Five stars for a great service.

 

Simon Jones
H&H Acoustic Technologies Ltd

Sarah, your risk assessor was great, and it was a real pleasure meeting her and going round the building with her, she is very thorough and explains everything clearly. The report produced is very detailed, exactly what I needed.

 

Sharon Onley
Wootton Primary School

Can I please just say what professional polite and helpful engineers you have for both the extinguishers and the lights and alarms. We had both last week for the first time and I was very pleased indeed.

 

Jay Worsfield
Belmont Press

Hopefully our long-standing relationship will continue, excellent customer service all round!

 

Mark Mulvey
Hevey Building Supplies

I.S.E. Fire conducted a very detailed and well presented Risk Assessment, it gives us great comfort we have this significant risk to the business fully investigated.

 

Ray Fulton
The Harper Trust - Bedford Modern School

I.S.E have provided fire safety services to Bedford Modern School for several years, and we have always found them to be knowledgeable and helpful. I would have no hesitation recommending them.

 

Kevin Langley
Alumasc

Many thanks for the training, all the lads enjoyed doing it, and it was great to catch up.

 

Ruth Mackay
Showmed - Emergency Care Education Centre (ECEC)

We all found the training informative and fun. Some of us had never handled an extinguisher before and now we all feel confident in using fire extinguishers should we need to.

 

Karen Fletcher
MMT Digital

I just wanted to extend my thanks to Harvey for our training today. It was informative and fun and we all learnt a lot. 

 

Brian Robinson
Walls and Floors

Thank you for the training, Harvey was good as usual, big thank you to him.

 

Mandy Giles
Trinity College - University of Oxford

Our training took place yesterday! And I have to say everyone is talking about it today. They thoroughly enjoyed the sessions carried out by Harvey and the information was easy to understand. Many thanks and best wishes.

 

Andy Marr
Uppingham School

ISE Fire Products & Services Ltd. have been carrying out the annual inspection and servicing of fire fighting equipment at Uppingham School since 2008. I am impressed by the professional and friendly manner in which ISE present themselves. When ISE started working at the School, in addition to the servicing etc., they compiled a detailed inventory of the School’s fire fighting equipment. With the assistance of ISE [Fire], we have carried out a complete revision and rationalisation of fire fighting equipment across the School’s 70+ buildings. The engineer carrying out the work, who has remained the same from day one, is very competent and conscientious in his work. Both the engineer and ISE as a company, provide advice and make recommendations but without the “hard sell” techniques experienced with some of the national contractors. ISE have provided the School with good quality fire safety signage, including customised fire action notices, to our own design, to a very good standard and at very competitive prices. We have recently started to use ISE to provide fire fighting equipment training to teachers and support staff and this has been very well received being considered both informative and fun! The Trainer in particular has been singled out by teaching staff as being very good. It is my hope that the excellent relationship built up between ISE and Uppingham over the past 4 years continues to develop and go from strength to strength.

 

Valerie Hazelton
Rushton Hall Hotel and Spa

ISE Fire have been looking after the maintenance of our fire alarm system as well as our fire extinguishers for a number of years. I have found the team very professional and efficient. In a Hotel environment, an urgent response is extremely important and ISE Fire have always been very quick to deal with emergency calls. I have no hesitation in recommending ISE Fire.

 

Philip Tootill
Christ Church College, Oxford

Christ Church consists of many historic buildings which house over five hundred fire extinguishers of varying kinds. ISE Fire were retained in 2005 to undertake the annual service of the extinguishers and they performed this in a timely and very efficient manner. Christ Church is not a simple office type environment and extinguishers can be found in many diverse places. The engineer worked very hard locating them and providing them with the appropriate service. At the conclusion of the annual service ISE Fire provided Christ Church with a detailed inventory of the extinguishers, along with their locations, which makes our task of regular visual inspections much easier. ISE Fire were very competitively priced when compared to our previous provider and others that were contacted during the selection process. However, when put alongside the excellent service that ISE Fire provided the competitive price takes on even greater significance. I hope that this reference will help you in making your decision but if you need any further assistance please do not hesitate to contact me directly.

 

M J Goodman
Rugby School

ISE have been known to us for approximately 12 years. Initially they supplied us with intumescent products and gave a prompt and reliable service. Within our building stock we now have approaching 1000 fire extinguishers and the like. ISE won the annual contract in competitive tender to carry out the: servicing and replacement supplies commencing February 2005. Their professional approach and reliability to quickly blend with many different members of staff has impressed us.

 

Michael Emery
Weetabix

As Health & Safety Manager, it’s important to me that our fire protection measures, including extinguishers and hoses, are routinely inspected and tested. ISE Fire Products & Services have provided a service to me for over 2 years and, for the business for which I work, a considerable time longer. I’ve found them to be extremely conscientious and thorough. And they’re a lovely bunch of chaps too.

 

Claire Langham
Langham Industrial Controls Ltd

ISE Fire are professional in their approach to the service they provide. They always contact us to arrange the site visit and inspection which means, as the customer, our day to day operations are not disrupted.

 

Brian Robinson

Harvey was as good as usual, big thank you to him for training!

 

Tics Ltd

Please pass my thanks to your engineer Paul, for the recent training on the fire alarm system.

 

Elevations Exhibitions and Designs, Sywell

Company extremely happy with Fire Warden Training. The group gave Harvey a round of applause at the end and said in comparison to the last company that had given them training, it was a lot more in depth.

 

Arthur Kennedy
New Bradwell School

My thanks to Sarah for doing the fire risk assessment and the speedy turnaround of the document. Thank you.

 

MMT Digital

We were very pleased with the annual fire extinguisher service and the customer service from your engineer, Phil.

 

Hayley Richardson
Roade Primary

Please would you pass on my thanks to everyone for their help this week. Especially Tommi, Bev and a very patient engineer Martin,who sat on the phone for quite a while helping us out.

 

County Lifting

I have been very impressed with the fire extinguisher service, your engineer Phil attended site.

 

Elevations Exhibitions and Designs, Sywell

We are extremely happy with Fire Warden Training. The group gave Harvey a round of applause at the end and said in comparison to the last company that had given them training, it was a lot more in depth.

 

Nigel Langham
Langham Industrial Controls

ISE Fire are professional in their approach to the service they provide. They always contact us to arrange the site visit and inspection which means, as the customer, our day to day operations are not disrupted.

 

Wootton Park School

ISE fire have provided us with an outstanding service and always had very quick response times to our queries. As we have now moved into our brand new building having their expertise on site to ensure we are compliant was incredibly beneficial.

 

Rushton Hotel & Spa

ISE Fire have been looking after the maintenance of our fire alarm system as well as our fire extinguishers for a number of years - the team are very professional and efficient. In a Hotel environment, an urgent response is extremely important and ISE Fire have always been very quick to deal with emergency calls.

 

Emilie Walton
Hertford College, Oxford

Just wanted to say a massive thank you very much for delivering such fantastic training. Everyone that I have spoken to, have given you and the training, rave reviews. It is not often that we get the thumbs up from everyone but we certainly did today. It has had the desired effect in raising awareness, so much so people have commented that they have for the first time noticed where the fire extinguishers are and what type they are!

 

Berry Global, Corby

Today’s fire training course was awesome! I really liked Harvey’s approach and how he clearly taught us.

 

Philip Lisseman
Bosworth Independent College

My personal thanks to you, Harvey, Paul, and the rest of your team for all of your support, and professionalism this past year.

 

Petria Kuomi
BASEC, Milton Keynes

We contacted ISE Fire for an Emergency Fire Alarm Call out visit, this was organised very quickly, with the engineer visiting and solving the problem within hours.

 

Tina Mulder
AC Plc, Bedford

We recently used ISE Fire for the service of our Fire Alarm system and Emergency lighting. We are very happy with the service, the engineer was experienced, knowledgeable and helpful.

 

Ashley Scott
Cottingham School

We are very pleased with the way ISE Fire installed our new L2 Addressable Fire Alarm System. Engineers were professional, efficient, tidy and friendly.

 

Doon – Managing Director
Orchard School and Nursery

We use Ise Fire to complete our Fire extinguisher and Fire Alarm Servicing.

We would recommend them as a good company to use, their engineers are experienced, professional, friendly and always at the end of the phone, very contactable.

 

Laura Doherty
Air Equipment - Kings Road, Flitwick

We used Ise Fire for the first time to fit out our new building with Fire Extinguishers and provide our staff with Fire Warden training . The Whole process was only positive, easy to use – no hassle – would recommend.

 

Julie Evans – Owner
Applevan Van Hire Ltd

We have used ISE Fire for servicing our Fire Extinguishers since 2016 and we can’t fault the service – very pleased.

 

Peter Richard
Rugby Methodist Church Centre

Thank you for arranging your Fire Alarm Engineer to visit the church yesterday. He sorted the fault and completed the service very efficiently.

 

Mark Ashe - Owner
Dreams RV Centre

ISE Fire have serviced our Fire Extinguishers since 2014. We have the same engineer every year and are really pleased with the service provided – very professional.

 

Joe Rice - Health & Safety Manager
Oundle School

We have used ISE Fire for many years to service our Fire Extinguishers. They have always provided a good reliable service. Their engineer Bevan is very thorough.

 

Michael Potter
Innovate Schools Trust

ISE have provided us with a great service and support and all of my dealings with the staff members have been nothing but positive.

 

Vanisha
Dreibach Ltd

We used ISE for the 1st time to fit out our warehouse and offices with new fire extinguishers.

The process was very efficient, they did a site survey within 2 days of our initial enquiry, quoted by return and completed the work within 1 week.

Very pleased with the service provided.

 

Colin Raffo
AB Mauri, Corby

It was a pleasure having you delivering the training for our staff members and the professional way in which you dealt with a member of staff who has ADHD.

 

Dave Hopkin
Smurfitt Westrock, Northampton

I just wanted to say a big thank you Harvey and Gary (Trainers) for their contribution to this year’s safety event.

All sessions were well received with great feedback on how they were presented, so your guys must know what they are on about!